We must learn what customers really want, not what they say they want or what we think they should want.
We have all negotiated at some point in time in life, weather it be for a used car, a better home loan or a divorce.
We need to understand that as humans we usually act from emotion and not logic when it comes to negotiation. Whether it be personal or in the board room either way, ego can get in the way.
People have an understanding that negotiation is one way, their way. Negotiation is win/win and we will show you how to get there.
What you'll get
Shannon will give you the tools required to effectively conduct a negotiation.
- Manage your own expectation and mindset around negotiations.
- How to better present your ideas.
- Lay the foundation for a successful negotiation.
- Conduct basic negotiations with confidence.
- What could I have done better?
what to bring
- A willingness to learn!